Terms of Service | Ashford Air
Welcome to the Ashford Air website. By accessing or using this website, scheduling services, or communicating with our company, you agree to the following Terms of Service. Please read these terms carefully before using this website or our services. If you do not agree with these terms, please do not use this website.
Use of Website
This website is provided for informational purposes and to allow customers to learn about and request HVAC services from Ashford Air.
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or functionality of the website.
You may not:
- Attempt to gain unauthorized access to the website
- Use the website for fraudulent purposes
Submit false or misleading information - Disrupt website performance or security
- Copy or reproduce website content without permission
Ashford Air reserves the right to restrict or terminate access to the website for violations of these terms.
HVAC Services
Ashford Air provides residential heating and cooling services in Lexington, KY and surrounding Central Kentucky communities.
Services may include:
- HVAC repair
- Air conditioning repair
- Heating repair
- HVAC installation
- HVAC maintenance
- Furnace replacement
- System diagnostics
- Emergency HVAC services
All services are subject to availability, scheduling, inspection, and approval.
Estimates & Pricing
Pricing for HVAC services may vary depending on:
- Equipment type
- System condition
- Parts availability
- Labor requirements
- Scope of work
Any estimates provided by Ashford Air are based on the information available at the time of evaluation and may change if additional issues are discovered during service.
Free estimates may apply only to qualifying system replacement services.
Scheduling & Appointments
Ashford Air works to provide timely scheduling and clear communication regarding appointments.
Appointment times may occasionally be affected by:
- Emergency service calls
- Weather conditions
- Traffic delays
- Parts availability
- Unexpected job complications
While we strive to meet scheduled time windows, exact arrival times cannot always be guaranteed.
Customers are responsible for providing safe and reasonable access to the property and HVAC equipment.
Payments
Payment is due according to the terms discussed at the time of service.
Ashford Air may accept multiple forms of payment, including major credit cards and other approved payment methods.
Failure to submit payment for completed services may result in additional collection efforts or legal action where permitted by law.
Warranties & Service Limitations
Ashford Air strives to provide high quality workmanship and dependable HVAC services. Certain repairs, installations, or equipment may include manufacturer warranties or limited workmanship warranties where applicable.
Warranty coverage may vary depending on:
- Equipment manufacturer
- Type of repair
- Installation scope
- Maintenance history
- Customer modifications or misuse
Ashford Air is not responsible for failures caused by:
- Improper system use
- Lack of maintenance
- Pre existing equipment conditions
- Electrical issues outside the HVAC system
- Damage caused by weather, flooding, or external factors
Website Content
All website content, including text, graphics, logos, images, and design elements, is the property of Ashford Air unless otherwise noted.
Website content may not be copied, reproduced, distributed, or reused without written permission.
Third Party Links
This website may contain links to third party websites for convenience or informational purposes.
Ashford Air is not responsible for the content, policies, or practices of external websites.
Users access third party websites at their own risk.
Limitation of Liability
Ashford Air is not liable for indirect, incidental, special, or consequential damages arising from:
- Website use
- Service delays
- Equipment failures
- Loss of data
- Interruptions in website availability
To the fullest extent permitted by law, Ashford Air’s liability is limited to the amount paid for the specific service provided.
Privacy
Use of this website is also governed by our Privacy Policy. By using this website, you acknowledge and agree to the collection and use of information as described in the Privacy Policy.
Changes to Terms
Ashford Air may update or modify these Terms of Service at any time without prior notice.
Updated terms will be posted on this page with a revised effective date.
Continued use of the website after updates are posted constitutes acceptance of the revised terms.
Governing Law
These Terms of Service are governed by the laws of the State of Kentucky without regard to conflict of law principles.
Any disputes arising from the use of this website or services provided by Ashford Air shall be handled in the appropriate courts located in Kentucky.
Contact Information
If you have questions regarding these Terms of Service, please contact:
Ashford Air 133 Goodrich Ave Lexington, KY 40503
Phone: 859-376-4466